App cabs and bike taxi operators regulated by West Bengal

Mar 6, 2023 1 min read
App cabs and bike taxi operators regulated by West Bengal

The government of West Bengal has recently mandated that bike taxis in the state must have commercial number plates. Now,  the government aims to regulate the cab operators as well.

This is done because the app cab segment is still unregulated which leads to various complaints from the user, unruly behaviour by the drivers, non-action by the operators, etc.

To address these concerns, the government has mandated cab operators must have a functional office in the capital Kolkata, where the consumers can register their complaints in case of any conflicts.

The groups of app-cab drivers have requested that the minimum charge for each kilometre be Rs. 25. Also, they have urged that the commission charged by app-cab businesses not be allowed to exceed 20% of the overall fare.

Licenses for the bike taxis will soon be issued from Kolkata, Howrah, and Bidhannagar, according to a notification released on Friday by the state transport secretary.

According to a recent announcement by the state government, bike taxi operators can obtain a five-year business registration for their vehicles from special camps that will be organised in several districts, where they would be provided for a cost of Rs. 1,000.

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